Training & Workshops

Modern Leadership at its best Expectations, myths & getting it right Behaviours, Attitudes, Values & Effective Qualities of a Leader Vulnerability, Visibility, being present and ‘showing up’ Effective Leadership & People Management Exploration of what your people and teams really want (and don’t want!) Self-awareness & exploration of hidden and unseen areas Introduction to Johari’s window, application and accountability

Exploration of Trust Introduction to psychological safety in the workplace Introduction to the Trust Model and Psychological breaches Establishing, Building & Embedding trust across teams and the workforce Understanding Credibility and its value as a leader Establishing Credibility across teams

Understanding the nature and structure of Conflict Exploration of common myths and facts Exploration of the key phases of Conflict The Five Main approaches to Managing Conflict Identifying your own Conflict Style, and others Understanding the pros and cons of each approach Recognising when to utilise different approaches De-escalation techniques

Identifying what Feedback actually is Understanding the role and purpose of Feedback Exploration of the key types of Feedback Identifying the different characteristics of Feedback Identifying Feedback challenges and what makes it so difficult Giving effective Feedback to create maximum impact and results Receiving Feedback with grace and power Feedback Theories, Myths and Facts The importance, value and benefits of Feedback Skills Practice

Identification of behaviours and emotions you find difficult to manage Identification of your own behavioural patterns Recognising & Managing emotional reactions to others behaviour Recognising how your behaviour may contribute Establishing strategies to manage difficult behaviours Identifying conversations you find difficult to have or manage Exploration of why these types of conversations can be so challenging Recognising the consequences and risks of delay and avoidance Structuring a difficult conversation Planning & Preparation Tools and techniques for more effective conversations Experiential learning with a variety of difficult conversations Skills practice and feedback

Exploration of what Change actually is and signifies Exploration of Change and Identifying why it is necessary Emotional & Behavioural responses to Change Barriers to effective Change Understanding the value of the Change Cycle and process Understanding why Change is necessary Understanding the ‘what’s’, ‘why’s and ‘how’s of Change Working with and managing resistance to Change Implementing effective Change for teams, individuals and the business Recognition and reaping the rewards

Exploration of what delegation actually is (and isn’t!) Influencing factors to ‘good’ and ‘bad’ delegation Why delegation is so difficult to implement and get right Barriers and challenges to effective delegation Effective delegation at its best Benefits of effective delegation and getting it right

Identification of different types of meetings and their value Factors that contribute to ‘productive’ and effective meetings Influential factors that impact on the success of a meeting How to facilitate and manage a meeting to create ‘buy in’ and change Dealing with and managing challenging characters and behaviours Benefits of facilitating and attending an effective meeting Meetings that add value and create impact and results